**We have a 2-4 business day processing and handling period, before shipment.**
*We do not ship to PO BOXES*
We only replace items if they are defective or damaged. In the case that you receive a defective or damaged item, send us an email at support@cento.com and a Customer Service representative will contact you to resolve the issue.
Due to the nature of our food products, all sales are final once an order has left our facility. We are unable to accept returns or exchanges after an order has shipped.
If your order arrives damaged, defective, or with an incorrect item, please contact support@cento.com as soon as possible. Include your order number, a detailed description of the issue, and photos of the product and packaging, if available.
Once your claim has been reviewed, we will work with you to resolve the issue in a timely manner. Depending on the circumstances, an eligible claim may be resolved with a replacement product or refund.
Please do not return any products without first contacting our customer service team.
